Anti-Spam Policy
Introduction
Our lighting products e-commerce website ("we," "our," "us") is committed to providing a safe and reliable online environment. This Anti-Spam Policy outlines our stance against the sending of unsolicited commercial emails ("spam") and describes the measures we take to prevent and eliminate spam.
What is Spam?
Spam refers to unsolicited commercial emails, bulk emails, or any form of electronic communication sent to multiple recipients without their consent. Spam is often used for advertising, phishing, spreading malware, or other malicious activities.
Our Policy
Prohibition of Spam We strictly prohibit the use of our services or any of our products to send spam. This includes, but is not limited to:
- Sending unsolicited commercial emails to individuals who have not opted in to receive such communications.
- Using false or misleading information in the email headers or subject lines.
- Harvesting email addresses from the internet without consent.
- Engaging in email address harvesting, dictionary attacks, or other techniques to generate recipient lists.
Email Communications We ensure that all email communications sent from our Site comply with applicable laws and regulations, including the CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography And Marketing Act of 2003). Our practices include:
- Including accurate sender information in the email headers.
- Providing a clear and conspicuous way to opt-out of receiving future emails.
- Including a physical postal address in every commercial email.
- Honoring opt-out requests promptly.
Reporting Spam
If you receive an unsolicited email that appears to be from us or on behalf of us, please report it to us immediately. You can report spam by contacting our customer service at [Your Contact Information] or by using the "Report Spam" link in the email. We will investigate all reports of spam and take appropriate action.
Consequences of Spamming
Individuals or entities found to be engaging in spam activities in violation of this policy may face:
- Termination or suspension of access to our services.
- Legal action to recover damages incurred as a result of spamming.
- Reporting to relevant authorities for further investigation and potential prosecution.
Protecting Your Information
We value your privacy and take steps to protect your personal information from misuse. Our Privacy Policy provides more details on how we collect, use, and protect your information.
Changes to This Policy
We may update this Anti-Spam Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Anti-Spam Policy on this page. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Anti-Spam Policy or our practices, please contact us at info@eclipterra.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Anti-Spam Policy.
